Public/Consumer Organisations

In order to hear the grievances of the consumers with a one-to-one interaction, the Board had implemented the scheme of Open House Meeting, These Meetings are normally conducted on all the 2nd Saturdays of every month in all Fifteen Area Offices between 10.00 A.M. and 1.00 P.M.
Public, all Voluntary Organisations, Consumer Action Groups, Residents Associations & Representatives of all other concerned Interested Groups working in the Area are invited through Press Release.
Senior Officers of the Board (S.E Level) are posted as presiding Officers for the Open House Meetings.
Open House Meeting enable the participant public / customers to meet the officers and represent their grievances in person.
Open House Meeting enable the participant Public / consumers for sharing and contributing in the decision making by offering opinion / advice and suggestions for system improvement wherever necessary.
Minutes for the Open House Meetings are prepared and redressal of petitions / complaints received in the Open House Meeting are monitored.

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