COMPLAINT CELL : 
Chennai Metropolitan Water Supply and Sewerage Board
Privacy Policy
As a general rule, this website does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, unless you yourself choose to provide such information This website records your visits and logs the following information for statistical purposes -your server"s address; the name of the top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access the site; the pages you have accessed; and the documents downloaded and the previous Internet address from which you linked directly to the site. We will not identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider’s logs.
Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.
If you are asked for any other Personal Information, you will be informed how it will be used. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify the concerned through the contact us page.
The use of the term "Personal Information" in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.
As a general rule, this website does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, unless you yourself choose to provide such information This website records your visits and logs the following information for statistical purposes -your server"s address; the name of the top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access the site; the pages you have accessed; and the documents downloaded and the previous Internet address from which you linked directly to the site. We will not identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider’s logs.
Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.
If you are asked for any other Personal Information, you will be informed how it will be used. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify the concerned through the contact us page.
The use of the term "Personal Information" in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.
Hyperlink Policy
At many places in this Website you shall find links to other Websites/Portals. These links have been placed for your convenience. Chennai Metrowater, Chennai District, Govt. of Tamil Nadu is not responsible for the contents of the linked destinations and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked destinations.
Links to Chennai Metrowater, Chennai District, Govt. of Tamil Nadu Website by other Websites
We do not object to you linking directly to the information that is hosted on this Website and no prior permission is required for the same. However, we would like you to inform us about any links provided to this Website so that you can be informed of any changes or updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this Website must load into a newly opened browser window of the user.
Terms of use
Material featured on this Portal may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorization to reproduce such material must be obtained from the departments/copyright holders concerned.
These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the High court of Chennai.
Terms and Conditions :
- Website is designed, updated and maintained by Chennai Metrowater, Chennai District, and Government of Tamil Nadu.
- Though all efforts have been made to ensure the accuracy of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with Chennai Metrowater, and / or other source (s), and to obtain appropriate professional advice.
- Under no circumstances will Chennai Metrowater, be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.
- These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the High count of Chennai.
- The information posted on this website could include hypertext links or pointers to information created and maintained by non-Government / private organizations. Chennai Metrowater, is providing these links and pointers solely for your information and convenience. When you select a link to an outside website, you are leaving Chennai Metrowater, website and are subject to the privacy and security policies of the owners/sponsors of the outside website. Chennai Metrowater, does not guarantee the availability of such linked pages at all times. Chennai Metrowater, cannot authorize the use of copyrighted materials contained in linked websites. Users are advised to request such authorization from the owner of the linked website. Chennai Metrowater, does not guarantee that linked websites comply with Indian Government Web Guidelines.
Personal information Policy
Chennai Metrowater website does not automatically capture any specific personal information from you, (like name, phone number or e-mail address), that allows us to identify you individually.
If this website requests you to provide personal information, you will be informed for the particular purposes for which the information is gathered and adequate security measures will be taken to protect your personal information.
Chennai Metrowater does not sell or share any personally identifiable information volunteered on this website to any third party (public/private). Any information provided to this Portal will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Copyright Policy
All the contents available on the Chennai Metrowater website developed by Chennai Metrowater and there is no third party content present on this website. If any third party content is present on the website then Chennai Metrowater has obtained the due permissions as per the copyright policies of the third parties whose contents are published on this website.
Contents of this website may not be reproduced partially or fully, without due permission from Chennai Metrowater. It’s content, if referred to and/or forms a part of content of another website, the content-source must be appropriately acknowledged. The contents of this website cannot be used in any misleading or objectionable context.