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Chennai Metropolitan Water Supply and Sewerage Board

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Public Relations - Information and Facilitation Cell

Information & Facilitation cells functions at Head Office at all 15 Area Offices.

Services rendered to the Public at Information & Facilitation Counter

I At Head Office

1. Across the Counter
Issue of Application Forms
Issue of Tender Forms/Schedules
Guidance and Assistance to the Public

II Area Offices

1. Across the Counter
Name Change/Address change
New Assessmen
Issue of Application Form
2. Other services through Billing & Collection Section of Areas.
Annual Value Changes
Classification changes
Reconciliation

III Receipt and Disposal of Public Complaints

Head Office
24 Hours Complaint Cell
Registration & Redressal of Complaints
Phone No: 45674567

Area Offices

Working days Monday to Friday(7.30a.m. to 6.30p.m.)
Holidays Saturday & Sunday(8.30a.m. to 4.30p.m)

For further details Public Relation Manager at Head Office and Area Information Facilitation Offier at Area Office. Public are requested to make use of these Information & Facilitation Counters.